CONNECTING YOUR PLATFORMS
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Frequently asked questions.

Find clear answers about your workspace, plans and connections.
Less searching. More clarity.

25 answers to explore

Getting started

What is adslink.io?

adslink.io brings advertising reports, website analytics, search performance and WooCommerce store data into one workspace. Review connected accounts and share reporting with your team and invited clients.

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Do I need a card for the free trial?

No card is required for the 7-day trial. Your trial begins after verified workspace setup and uses adslink.io Pro. When you are ready to subscribe, choose an available paid plan in Billing.

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How do I start using the reporting workspace?

Create your account, complete email verification and set up your workspace. Open Connections to authorize a supported platform, select the accounts you want to synchronize and review their sync status before building your reports.

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Which platforms can I connect?

Connect Google Ads, Meta Ads and TikTok Ads for advertising reports; Google Analytics for website performance; Google Search Console for organic search; and WooCommerce for store reporting. Connections require the relevant platform authorization and access to the accounts you select. The orbit includes platform illustrations; it is not a list of currently available connectors.

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Will connecting my account change my ads?

No. The advertising workspace is read-only. It retrieves reporting data from accounts you authorize; it does not create campaigns, publish ads or change advertising budgets.

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Plans & billing

How much does adslink.io cost?

adslink.io Pro: $9.00 per month or $99.00 per year, billed in USD. adslink.io Business: $18.00 per month or $180.00 per year, billed in USD.

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What do the account and team limits include?

Selected ad accounts are the advertising accounts you choose to synchronize. Team seats include the workspace owner. Analytics properties and WooCommerce stores have separate limits, shown in the comparison table. Choose a plan based on the accounts and people you need in your workspace.

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Is advertising spend included in my subscription?

No. Your subscription covers the reporting workspace. Advertising spend is paid separately to each advertising platform. This workspace reports on connected account data; it does not create campaigns or change advertising budgets.

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Where can I check my subscription or ask a billing question?

Open Billing in your workspace to review your current plan and the available subscription options. For help with a charge, cancellation or refund request, contact support with your workspace name and the relevant billing reference. Do not send passwords or full card details.

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Connections

Can I choose which advertising accounts to synchronize?

Yes. After authorizing a platform, select the accounts you want to synchronize within your plan limits. Only choose accounts you are entitled to access; signing in to the website alone does not connect an advertising account.

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Why is an account missing from my connection?

Check that you authorized the correct platform identity and that it has access to the account you need. Review the connection status and your selected accounts in the workspace. If access was changed on the advertising platform, you may need to reconnect before the account becomes available.

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Are Analytics, Search Console and WooCommerce separate connections?

Yes. Website analytics, organic search and store reporting use their own source connections and authorization. Analytics properties and WooCommerce stores have separate plan limits from selected advertising accounts.

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Does every logo in the animation represent an available integration?

No. The orbit is an illustration of connected platforms. The supported reporting sources are Google Ads, Meta Ads, TikTok Ads, Google Analytics, Google Search Console and WooCommerce. Check Connections in your workspace for the sources available to you.

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Reports & data

How do I know whether my report is up to date?

Reports read the reporting data already synchronized to your workspace. Check Sync history and the connection status for the latest completed sync, then confirm your reporting date range and selected accounts. A failed or incomplete sync can leave previously saved data visible.

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Why can a report differ from the advertising platform?

Compare the same accounts, dates, currency and report settings first. A platform may update its results after your last successful sync, and attribution or supported metric definitions can differ between report types. Review sync status before comparing totals.

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Can I combine accounts that use different currencies?

Use the currency filter to review accounts in the same currency. Reporting totals are aggregated within a single currency and compatible report settings; the workspace does not simply add different currencies into one amount.

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Can I schedule reports by email or WhatsApp?

Scheduled reports use your configured email or WhatsApp connections and your workspace permissions. Choose the permitted accounts, recipients and schedule, then check delivery status. A configured channel and valid access are required for delivery.

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Can I receive performance alerts?

You can configure supported alerts for saved account data in the Alerts section when your permissions allow it. Alerts depend on available synchronized data; they do not continuously monitor or change your live advertising campaigns.

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Team & clients

Can I invite colleagues to my workspace?

Use Workspace & team to invite colleagues when your role allows it. Team seats include the owner, so check your plan limit before inviting more people. Members can only use the sections and accounts their permissions allow.

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Can clients view their own reports?

Yes. Invite a client with their email address and assign the reporting accounts they should see through a client portal. Clients sign in with a verified email and see only their assigned reporting access; an invitation does not give them permission to edit advertising campaigns.

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Can I control client report downloads?

Client portal configuration includes export access. Allow downloads only where appropriate for that client. Report access and exports remain subject to the assigned accounts and active permissions.

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Privacy & security

Who can access my workspace data?

Workspace membership, account assignments and permissions control access to reporting data. Client portals have their own assigned reporting access. Keep invitations and permissions up to date when people join or leave your team.

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Does signing in with Google connect my Google Ads account?

No. Google sign-in identifies you to the website. Google Ads authorization is a separate connection that you start from the workspace. Signing in does not automatically grant access to advertising data.

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Where can I find privacy information or request data deletion?

Use the Privacy and Data deletion links in the website footer for the published policy and request instructions. Contact support if you need help identifying your workspace or following the published process.

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What should I include when contacting support?

Include your workspace name, the affected platform, the date range and a short description of what you expected to see. A screenshot with sensitive details removed can help. Never send passwords, API keys, access tokens or complete payment card information.

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STILL NEED HELP?

Talk to our team.

A question about your setup? We can help you find the next step.

Help with multi-platform advertising reports

Connect Google Ads, Meta Ads and TikTok Ads alongside website analytics, organic search and WooCommerce reporting. Use this FAQ to understand account selection, report freshness, workspace permissions and client access before you connect your data.

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